WE ARE HIRING

UPD. As a result of a careful and difficult choice, the Tour Leader for the Trans-Siberian Railway 28.02.2020-15.03.2020 will be Tatyana Neyman. We are waiting for unforgettable photos and videos from the tour!

The rest applications for the position will have priority while choosing the tour leader for the Summer group tour that will take place in July 2020.

ExploRussia is looking for a tour leader to accompany our guests from Taiwan on Trans-Siberian Railway 28 February -15 March 2020 from Irkutsk to Moscow.

Your job will be to ensure that the tour goes smoothly – all tourists got on and off the train on time, checked-in and out from the hotel, etc. Apart from keeping track of logistics, you would need to be with the group, communicate with them on various topics about Russia, our history, culture, geography and everyday life.

Dates of the tour: 28 February -15 March 2020

The job role:

• Make sure logistics of the tour goes smoothly (getting in and out of the train; check in to the hotel; be in touch with guides and drivers in cities)
• Be in touch with Moscow team every day and report on how the trip is going
• Be aware of final tour flow and communicate it to your group
• Support tourists with all their day-to-day needs
• Solve immediate issues which might occur on the way

You make a perfect fit if:

• Experience of traveling across Russia by train
• Resistance to cold (very important 
• Good knowledge about Russia, Russian history, traditions, culture, mentality and can communicate it in a fun and interactive manner
• Organizing experience
• Self-discipline, ability to work under stress conditions, ability to make fast decisions
• Excellent language skills of English and Russian native. Chinese (mandarin) will be an advantage
• Experience of interacting with Asian culture

We offer:

• Experience of a life-time going by train from Irkutsk to Moscow;
• Flight from Moscow to Irkutsk to start the tour
• Accommodation in train, 2nd class
• Accommodation along the tour, 3* hotels and a private guesthouse
• Dynamic and challenging work in a team of young professionals ExploRussia
• Fixed salary
• Food allowance per diem

How to apply?

Send your motivation letter to kate@explorussia.com, why you suit the best to this position. DEADLINE 15th of December 2019.

We are looking for a Customer’s Experience Driver.

Customer’s Experience Driver will ensure all our tourists will have a perfect and meaningful experience having their best tour around Russia. This means to reply for guests inquiries for tours to Russia, making wow-proposals to them and organize all the logistics smoothly, so guests only enjoy their experience.

The job role:

• Replying to incoming requests from companies and individual tourists;
• Designing itineraries, according to the requests and adjusting them based on client’s feedback;
• Calculating the budget of every itinerary;
• Making all arrangements and bookings required in the tour (tickets, hotels, transfers, guides);
• Communicating with city guides and making sure everything goes smooth;
• Communicating with tourists before, during and after the tour (sending preparation package, thank you email, asking for reviews, etc.)

Additionally, you might be asked to:

• Write blog posts or add content to company’s website and social media accounts;
• Run excursions in Moscow;
• Help with marketing and sales activities.

You make a perfect fit if:

• Have great communication skills and empathy;
• You are self-driven and result-oriented;
• Speak and write excellent English;
• Customer service experience or previous job in travel industry will be an advantage;
• Ready to work full-time.

We offer:

• Work in bold team of young professionals;
• Ambitious goals and challenging tasks;
• Work in historical building  in the heart of the city;
• Residency in Impact HUB Moscow with access to community of social entrepreneurs and opportunity to attend various events;
• Competitive salary.

How to apply?

Send to welcome@explorussia.com :

• your CV;
• your motivation to work for ExploRussia in several sentences.

Starting date: February 2019

We are looking for a Master of Short Tours (excursions).

Master of Short Tours will insure all excursions we have in Moscow run smoothly, tourists have perfect experience and are happy with their itinerary, guide and timing. This also means to be account manager of our key partners for short tours and manage usually very urgent inquiries.

The job role:

• Lead, manage, and develop the cooperation with our key partners for excursions;
• Be responsible for Urban Adventures Partnership (insure excursions logistics, quality standards management, generate sales);
• Reply to incoming inquiries from companies and individual tourists;
• Make all arrangements and bookings for excursions (guides, transportation, tickets, etc.);
• Calculate budget of tours;
• Collect reviews from the tourists;
• Compile analytical reports.

Additionally, you might be asked to:

• Write blog posts or add content to company’s website and social media accounts;
• Run excursions in Moscow;
• Help with marketing and sales activities.

You make a perfect fit if:

• Have great communication skills and empathy;
• Speak English language (at least Upper Intermediate level is a must);
• Customer service experience or previous job in travel industry will be an advantage;
• Participation in ExploRussia Guide’s Camp is required;
• Ready to work full-time.

We offer:

• Work in bold team of young professionals;
• Ambitious goals and challenging tasks;
• Work in historical building  in the heart of the city;
• Residency in Impact HUB Moscow with access to community of social entrepreneurs and opportunity to attend various events;
• Competitive salary.

How to apply?

Send at welcome@explorussia.com :

• your CV (or link to your LinkedIn profile);
• your motivation in several sentences.

Starting date: 01. 04. 2018, position is for 6 months with possible prolongation.

We are looking for an SEO expert (could be freelancer), who will help us with website optimization.

The job role:

• Define, shape and implement our SEO strategy;
• Analyze and optimize our web performance and maintain the health of the English website with relevant SEO tools;
• Make a keyword analysis and a research to identify appropriate search terms.
• Give inputs and suggestions to our SEO content production;
• Report on search engine visibility, keyword popularity, competitor behavior and traffic patterns.

You make a perfect fit if:

• you have a few years of experience in SEO;
• you have experience in the travel industry (preferably);
• you are a native English speaker, or you speak English at a native level (Russian is not required);
• you are ready to work for us a few hours a week.

How to apply?

Send at welcome@explorussia.com :

• your CV (or link to your LinkedIn profile);
• a reference from a previous client;
• description of at least 2 successful projects you were responsible for (provide numbers from Google Analytics);
• your financial expectations.

There is no deadline but we want to start as soon as possible.